Deanna Frances Kenny
6371 Dockser Terrace
Falls Church, VA  22041
703-658-2217
 Objective
Seeking a permanent position with the opportunity to gain more experience in the business industry and to utilize skills and past experience to achieve and maintain a challenging career that offers personal and educational growth.

Work Experience
January 2001-present            Student Travel Services                         Hannover, MD
 On Site Resort Representative/Accounting Manager
Assisting with STS's on site programs.
Providing help with promoting parties, meeting and greeting arrivals at airports, help resolve problems with accommodations, etc.
Maintain Travel Agent accounts as well as recruiting new accounts
Processing information requests, making reservations and working with Campus Sales Reps.
General office support to our sales staff as well as customer service to our clients.
Applying payments to various accounts and keeping an accurate daily balance.
Taking incoming phone calls, making out going calls, answering general information requests and other general office duties.
May 2000                                     Cendant Mortgage                               Mt. Laurel, NJ
Sales Representative
Selling title company services to real estate agents and customers.
Establishing and maintaining relations with title companies.
Confirming on title work and consistently meeting deadlines.
Customer service.
Data entry.
Daily time management.
Team player.
January 2000                               Pariser Dermatology                                   Norfolk, VA
Accounting
Applying and separating incoming mail and insurance payments to various accounts.
Keeping a daily accurate balance.
Daily time management.

September 1999                        Shaheen and Shaheen                   Virginia Beach, VA
Receptionist
Customer Service
Setting appointments for real estate closings.
Answering and transferring incoming phone calls.
January 1999                                    Contact USA                                Virginia Beach, VA
Collector
Customer service.
Data and numeric entry.
Collecting delinquent payments and applying them to various accounts.
Daily time management.
1998-1999                                     Cendant Mortgage                              Mt. Laurel, NJ
Title Coordinator
Placing title orders.
Establishing and maintaining relations with title companies.
Confirming on title work and consistently meeting deadlines.
Data entry.
Daily time management.
Team player- won award for MVP for a month and mission possible for the quarterly.                                                 

Education
May 2001                                    Old Dominion University                        Norfolk, VA
(Estimated graduation date)
Bachelor of Science Recreation Leisure Studies Degree.
Emphasis in Commercial Tourism.
Minor in Marketing.
Major GPA: 3.2/4.0

Professional Memberships
National Recreation and Parks Association
Virginia Recreation and Park Society
Pi Beta Phi Sorority
Recreation and Leisure Studies Club

Additional Components
Computer Skills:  Windows NT, Microsoft Word, Excel, Power Point, and
                          Outlook.

Special Courses: Marketing on the Internet - Learned how to design a web              
                               page-taught by Dr. Theresa Flaherty.

References
References available upon request

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